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Cylinder Policy

Policy Last Updated 16th June 2022.

Under the terms of article 11 § 4 regulation 517/2014, known as F-Gas II, which came into force on 1 January 2015, distributors may only sell refrigerants to companies that hold valid certification.
Click here to read the text.

For us to comply with these requirements, we need to have a copy of your F-Gas company certificate.

Please note that if we do not receive a copy of your certificate we will not be able to supply you with refrigerants until you do, or, we have something in writing from you stating why you do not need a F-Gas certificate.
Click here to send us a copy of your valid certificate today (make sure it is still in date).

Or send us your copy by post to the following address:  Alpha Wholesale HVAC LTD, Oakleigh House, Pattenden Lane, Marden, Kent, TN12 9QJ.

You can login to My Cylinders to view your cylinder statement and request collection of empties or reclaims. 

Product Description Terms

Small Refrigerant Cylinders (9-12kg)

Deposit: £45

Deposit credited if returned within 6 months (182 days)

Rental charge after the loan period £9.00 per month, per cylinder

Lost Cylinder Charge: £75
Lost Cylinder charge will vary dependant on the cylinder and this will be advised. 

Large Refrigerant Cylinders (50kg)

Deposit: £110

Deposit credited if returned within 6 months (182 days)

Rental charge after the loan period £9.00 per month, per cylinder

Lost Cylinder Charge: £150
Lost Cylinder charge will vary dependant on the cylinder and this will be advised. 

CFQRN10 - Nitrogen 10ltr

Deposit: £120.

Deposit credited if returned within 2 Months (60 days)

Rental charge after the loan period £9.00 per month, per cylinder

Lost Cylinder Charge: £150
Lost Cylinder charge will vary dependant on the cylinder and this will be advised. 

CFRE10 - Small Reclaim Cylinder (10kg)

Deposit/Destruction/Environmental : £45

Environmental Agency charge £39 on any quantity returned for destroying.

If cylinder is returned with a mix of gas there would be a £4/KG destruction charge. (For unmixed there is no charge)

Deposit credited if returned within 6 months (182 Days)
Destruction & environmental charges may be deducted or charged extra.

Rental charge after the loan period £9.00 per month, per cylinder

Lost Cylinder Charge: £75
Lost Cylinder charge will vary dependant on the cylinder and this will be advised. 

If the cylinder is returned containing the incorrect gas type you will be charged the cost of a lost cylinder - £75

CFRE50 - Large Reclaim Cylinder (50kg)

Deposit/Destruction/Environmental : £110

Environmental Agency charge £39 on any quantity returned for destroying.

If cylinder is returned with a mix of gas there would be a £4/KG destruction charge.

Deposit credited if returned within 2 months (60 Days)
Destruction & environmental charges may be deducted or charged extra.

Rental charge after the loan period £9.00 per month, per cylinder

Lost Cylinder Charge: £150
Lost Cylinder charge will vary dependant on the cylinder and this will be advised.

If the cylinder is returned containing the incorrect gas type you will be charged the cost of a lost cylinder - £150

Shipment Cages

Deposit: £110

Deposit credited if returned within 6 months (182 days)

Other Charges

Damaged Cylinder £45
Damaged Cylinder Valve £33
Damaged Drum Valve £95
Returns Without Waste Note £60 (Per Consignment)
Incomplete Waste Note £33 (Per Consignment)
Environment Agency Charge £39 (Per Consignment)
Destruction Charge £4 (Per KG)
Large (Empty) Receiver Delivery / Collection Charge £60 each way (up to 9 cylinders)
Reclaim cylinders containing incorrect gas type £75 (small 10kg) £150 (large 50kg) 

(All prices + VAT)

  1. There will be a charge on failed deliveries/collections.
  2. We can only collect totally empty cylinders, unless they are reclaim cylinders.
  3. Please allow 2-3 working days for collection.
  4. Collection must be made from the address/site that we have delivered to or there may be an extra charge.
Waste Registration Number Organisation Name Site Address Start Date
ORG517 Alpha Wholesale HVAC LTD Oakleigh House, Pattenden Lane, Marden, Kent, TN12 9QJ 27/11/2015